By Mike Bossy
I recently returned from the Ontario Conference of the Canadian Association of Farm Advisors (CAFA) in Woodstock, Ontario. One of the speakers talked about the inter-generational transfer of the family farm. One of the roadblocks to a successful transition is the lack of trust.
So, one of the key questions in a family business transition is how do we build trust? I then thought about all of the great training I have received from Dan Sullivan at The Strategic Coach. One tool to use is what Dan refers to as “The Referability Habits.”
If you want to build trust, make “The Referability Habits” part of the core values and beliefs of your business.
Show Up On Time
Say Please and Thank You
Finish What You Start
Do What You Say You Are Going to Do
When we mess up in our family business transitions, it’s because we messed up on one of the four items above. Stick to these core values and build trust.
P.S. “The Referability Habits” are posted in the lobbies of all Bossy Nagy Group offices and are part of our core values and beliefs.